VIDEO CONSULTATIONS AT THE INJURY CLINIC PHYSIOTHERAPY 

VIDEO CONSULTATIONS AT THE INJURY CLINIC

Due to the current COVID-19 pandemic, The Injury Clinic will offering video consultations. Video consultations will be available for physiotherapy, dietetics and strength & conditioning.

Our lives may be looking more and more different, but that doesn’t mean we won’t have niggles, won’t get injured or won’t be able to stay strong, fit and healthy. We are confident that whilst video consults will be different from face to face consults, we can still offer a valuable service that will make a difference to the health and wellbeing of our clients whilst not placing them, their families, or the team at The Injury Clinic at risk. 

Face to face consults are still available, but in an effort to slow the spread of COVID-19 within the community, we believe that conducting video consults where possible, and limiting contact with clients, is the right thing to do for both clients and the team at The Injury Clinic.

Bookings for both face to face and video consults can be made online, or via the phone.

VIDEO CONSULTATIONS AT THE INJURY CLINIC: WHAT TO EXPECT

PHYSIOTHERAPY VIDEO CONSULTS

While the setting may have changed, The Injury Clinic Physiotherapists will work with you during your video consultation to successfully aid in the management of your current injury or concern. As always, we will place an emphasis on ensuring you have an understanding of your injury and the best way to initiate or continue an effective management plan. 

DURING A VIDEO CONSULT, THE INJURY CLINIC PHYSIOTHERAPISTS WILL LIKELY: 

Ask a series of questions to gain insight into your current injury or niggle

Ask you to perform a series of movements to assist in assessment of your injury; Please ensure you are dressed appropriately and have enough room to move.

Advise in regards to exercises and/or release exercises to assist in injury management

Develop a management plan to ensure that even though remotely, we can achieve great outcomes

If at the time of your video consult it is determined that a face to face consult is needed, this will be arranged with you by your treating physiotherapist; By significantly limiting face to face contact with clients, we hope to minimise the risk to those clients who are requiring face to face assessment and treatment

VIDEO CONSULTATIONS AT THE INJURY CLINIC: WHAT TO EXPECT

STRENGTH & CONDITIONING VIDEO CONSULTS

Home exercise programs are not quite an optimal route to take in improving our performance or managing and preventing injury; although we may find ourselves unable to make use of gym equipment. There are still multiple factors we can focus on while at home to continue improving our health and performance. Giving attention to areas like our mobility, stability, and movement capacities as humans, can hold us in a great position to make larger improvements when setting foot back into the gym.

DURING A VIDEO CONSULT, THE INJURY CLINIC STRENGTH TRAINER WILL LIKELY: 

Address your existing strength program if applicable; and make necessary adjustments to ensure that you continue to work towards your goals

Ask questions regarding what equipment/furniture etc. you have at your disposal; This will assist in building an effective home program

Provide cues to ensure correct technique

Answer any questions you may have in relation to your training

Continue to make exercise progressions where possible

Provide access to video links to assist with exercise technique 

VIDEO CONSULTATIONS AT THE INJURY CLINIC: PROCESS (IT’S EASY!!)

1. Arrange a Video Consult via online booking (click here); Clinic hours have changed as a result of the impact of COVID-19 on clinic operations. As a result, administration staff will not be attending to phone calls at this time. 

2. In addition to a confirmation email at the time of your booking and a reminder text message 48 hours before your scheduled consult, you will receive an email invite that includes the link you will need to click on to join your Video Consult. You should receive this the day before your consult.

3. Pre-payment for Video Consults is required. You will be provided with a link in you text message reminder. We will provide a copy of your invoice via email; this can then be forwarded on to Private Health Insurers. 

4. At the time of (or just before) your scheduled Video Consult, you can click the link and wait for one of The Injury Clinic team to join you.

VIDEO CONSULTATIONS AT THE INJURY CLINIC: EXAMPLES

EXAMPLE #1

Sally is stuck at home due to COVID-19. Her routine has completely changed. She now has to work from home in an environment that is very different to the one she is accustomed to; and she is unable to go to her local gym. To ensure Sally can maintain some sanity, she’s increased her run load. 

Sally now has a sore calf. 

We don’t want Sally to stop running, she needs to run now more than ever.

We can help Sally, remotely via video, to effectively manage her injury, keep running, and ensure her injury doesn’t persist. We may even be able to give Sally some additional things to do from home to help keep her happy and healthy.

 

EXAMPLE #2

Johnny is stuck at home due to COVID-19. He has been doing some work from home, but his hours have significantly reduced. As a result, Johnny has some more downtime. Johnny has listened to the “stay home” message and therefore has decided to make the most of his downtime by completing tasks at home. 

Johnny has now done more physical work (gardening; digging; painting) than he has in years. Johnny now has a sore shoulder.

We don’t want Johnny to have to stop making the most of his time at home. This is a great opportunity. 

We can help Johnny, remotely, via video, to effectively manage his sore shoulder. We can give some advice to help with his symptoms in the short term, discuss activity modification, and even given Johnny some additional exercises to complete in his down time. He might just come out of this stronger than ever before!

 

EXAMPLE #3

Trevor and Charlotte are now both working from home. They are both finding the sudden increase in time spent together very challenging. And, like everyone else, they can’t access the gym for their usual cathartic escape. 

To combat this, they have started to use things at their disposal to create an exercise program (i.e. stairs, couch, trailer, spare tyres). Whilst their creativity is admirable, they are both finding they’re getting sore, and they’re not really enjoying their home based program. This isn’t good for them, or their relationship. 

We don’t want Trevor and Charlotte to be at each others throats. They need a well designed and safe exercise program now more than ever!

We can help Trevor & Charlotte, remotely via video, to work with them and the equipment / furniture / spaces they have around their home to design a targeted program that is challenging, beneficial and reduces risk of injury.